Sales Training

 Management Training

 Customer Service Training

 Presentation Skills Training

 Time Management Training

 Negotiation Skills Training

 Telemarketing Training

 Business Writing Skills

 Other Seminars

 Request Info  




Seminar and Training Testimonials

“Your Instructor did a wonderful job of presenting the skills seminar. She kept it moving and interesting the entire day. I think it was a real eye-opener for all of us that we need to do more internal training. The girls really enjoyed the day and we feel this is what we needed to evaluate where we are and where we need to go. Thanks for helping to coordinate.”

Janet Crepps
Director of Patient Services
Cooper Clinic
Dallas
“Sales Training America has put together a negotiation skills training workshop that shoots right to the heart of negotiation methods. With practice sessions designed to re-enforce the skills taught in the seminar, this workshop is not only informative but FUN. A must for any individual placed in a position of negotiating purchases and dealing with dispute resolution.”

Scott Gordon 
Vice President 
Unit Drilling Company 
Houston, Texas
“I want to first start by thanking all involved for the privilege and opportunity to take the Managerial Coaching Skills interactive class. Other classes that I have taken seem to pale in comparison. The course material was presented very well and I know would benefit all managers throughout our contract. The interactive format allowed all participants to enjoy the full impact of the learning experience.

Your Instructor did a great job presenting the information and was very knowledgeable. She provided real life experiences from various companies that she has worked with which I found to be beneficial in visualizing some of the cause and affect interactions of managers and employees. Although cost may be a factor, the long term benefit of engaging in communication coaching sessions will offset the cost through increased productivity and accountability.

Needless to say, I really enjoyed the class and am currently putting the techniques learned into practice. Thanks again!”

Dale E. Singletary, MCP
Trawick and Associates
Washington, DC

“The Win – Win class has been a great help to me in negotiations. We formally had a tendency to throw our "cheap" items on the table without asking for something in return and I am much more aware of this now. I really enjoyed the class and learned a lot from it.”

Kevin Belnap
Marketing Manager
Texas Instruments
Dallas, Texas
“Since attending this workshop (Effective Interviewing Skills), I’ve obtained three new employees and, due to the skills I learned, it seems I can’t go wrong hiring the right person for the right job.”

Joe Donaldson
Manager of Compensation
PG&E
San Francisco, California
“As a Project Manager your Contract Negotiations course has proven to be a time and money saver for our company”

William Styles Sr.
Project Manager
Hanover Engineering
Denver, Colorado
“I am sorry I waited so long to learn the proper does and don’ts with my co-workers…I thought off color was a type of paint we had on our walls and not my behavior.”

Bob K.
Marketing Director
Conoco Chemicals Co.
Houston, Texas
“...thank you for putting on such effective, dynamic and incredibly interesting classes. What an excellent environment to learn in!”

Francis R. Whittle
Association Marketing Manager
Columbia Systems
Richmond, Virginia
“I liked the small class size and participation. I was really involved – the workshop’s hands-on teaching style is extremely effective.”

Terry Windham
Sales Representative
Halliburton Services
Houston, Texas
“…the best in the training profession, mainly because of his customized approach…”

Steve Nathenson
Vice President
DSM Co-Polymer
Baton Rouge, Louisiana
“I wanted to take a minute to express my appreciation to you and your staff for all you have done for me and IBM over the last three years...I would be glad to respond to any inquiries from your prospects regarding your responsiveness, the high quality of your products and the professionalism of your instructors.”

Joan Cruden
Director of Sales
IBM
Houston, Texas
“It’s the blocking and tackling of sales… We come back because the video feedback really improves sales skills.”

Bob Winston
Sales Manager
Contrell Chemicals
Dallas, Texas
“My team has learned more about each other in these two days than the five years we’ve been together…the communication skills learned from this workshop are priceless.”

Marion Spears
Manager
IBM
Toronto, Canada
“...the best investment towards business/sales skills I have ever made... committed more to memory than any previous class I have been to.”

Laren Shoup
Technical Service Engineer
Chevron Chemical
Houston, Texas
“…In terms of content and timely results, this is the best leadership training my staff has ever received. We’re communicating better than ever!”

Norman Butterfield
Human Resources Development
ABB Systems
Chicago, Illinois
“I have already applied the SPORTS model to secure a $585,000.00 purchase order.”

Mark Reed
Sales Representative
Mustang Power Systems
Houston, Texas
“I didn’t know I could be sued for asking that! The information this workshop (Effective Interviewing Skills) provided is priceless!”

Theresa Randolph
Human Resources Dept.
AT&T
New York City, New York
“Our staff has attended various workshops in an attempt to gain additional insight into the power business, but have found Baker to be, by far, the best.”

Bill Mohl
Vice President
Koch
Houston, Texas
“Two thumbs up on your Win-Win Negotiations Workshop! Your instructors were Exuberant. So much energy and Retired State District Judge Lon Harper had great insight on useful techniques. I will recommend this workshop and your company to all my associates. I loved it”

Jackie Truesdell
TXU Communications
Katy, Texas

For a list of companies we have trained, please click here.