Retail Energy Selling Skills Seminar

Our Retail Energy Selling Skills seminar is a two-day, interactive learning experience that will help you develop specific skills to better understand your customer’s needs and problems before trying to sell him a product or service. As you begin to understand his situation and identify his real issues, you can then develop creative solutions to help him address those problems and offer him the real value he is looking for.

As a part of this seminar, you will learn important information about the sales process, buyer behaviors, and how to apply interviewing techniques and listening skills to gain an accurate understanding of your customer’s situation. A skilled classroom facilitator, along with the peer group in the class, will use objective measurement criteria to assess progress and provide immediate feedback. The seminar uses industry-specific role-plays and trading-related examples throughout the course, to enable participants to practice skills that apply to their specific work environments.

Seminar Objectives:

Participants in the Retail Energy Selling Skills training seminar will learn to:

• Determine opportunities to add value to your customer’s business
• Learn and practice effective “cold calling” skills
• Learn and practice sales negotiation strategies
• Acquire an understanding of the sales process
• Learn how to respond to the needs of different buyer personality types
• Determine positive and negative behaviors that reveal opportunities to gain agreement
• Formulate Feature-Advantage-Benefit proof outlines
• Use creative problem solving to enhance solutions

On-Site Training: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

For more information and pricing, please complete this form and we will email you a confidential Annotated Outline that will provide you with an hour by hour description of this training seminar.