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Specialty Rental Tools Selects Sales Training America to Deliver Exceptional Customer Service Training
Specialty Rental Tools & Supply (STS), a rental and service company providing equipment to major and independent operators across eight states, has chosen Sales Training America’ proven internal Exceptional Customer Service training for their warehouse employees. STS has worked with STA previously and did not hesitate to return to the training industry experts when a new need arose. STS wanted a seminar with a focus on internal customer service. STA was able to customize their highly regarded Exceptional Customer Service training content to address internal customer service issues and STS’s specific needs.
A Sales Training America Exceptional Customer Service Training Expert and Senior Level Instructor will travel to Alvin, Texas to deliver the workshop for warehouse staff. During this highly interactive workshop, participants will learn how to identify and relate to different personality types and Behavioral Styles, helping them address the needs of internal customers in a personal and comprehensive manner. Attendees will also gain experience using tools and strategies such as Questioning, Active Listening and the use of Empathy to help them quickly establish rapport with clients, gain useful information, and work toward effective resolution of internal customer issues.
About Sales Training America
Sales Training America is headquartered in Houston, Texas and has employees and certified partners in more than 20 cities across the US. Internationally, STA’s footprint includes the United Kingdom, Dubai, Singapore, Argentina, Brazil and Russia. As one of America’s fastest-growing corporate training companies, Sales Training America has helped over a million professionals reach maximum performance for over 30 years. Globally recognized companies and government agencies, including ExxonMobil, General Electric and Bank of America depend on Sales Training America to equip their employees with skills to increase market share and produce immediate results. STA provides customized, targeted, practice-driven performance improvement solutions that produce rapid, measurable results. Sales Training America’ solutions have been utilized and delivered worldwide, throughout Europe, South America, North America, the Middle East, and Asia Pacific.
About Specialty Rental Tools & Supply
STS is based in Alvin, TX, with operations spanning 30 locations across
8 states. They provide rental equipment across a number of product lines
to all of the major and independent operators and service providers. STS
product and service offerings include wireline and slickline, coil
tubing, production services, gravel pack, thru-tubing, performance
fluids, and frac stac equipment.
STS is totally committed to being the BEST IN CLASS by consistently
providing customers with state of the art equipment, highly trained
personnel, and the highest operating efficiency and safety performance
within the service and rental segment of the industry. Additionally, STS
will continue to be innovative and improve the productivity and overall
effectiveness through programs and procedures that maximize the overall
performance, minimize the risk and exposure, assure the financial
viability, promote the overall growth and ultimately add value and
benefit to their customers, their employees, and their investors.
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