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Sales Training America to Supply Bunzl Distribution With Telephone Selling Skills Training
Bunzl Distribution, one of the largest distributors of janitorial supplies and paper products in North America, has requested Telephone Selling Skills Training from Sales Training America. Bunzl Distribution wants to increase sales by transforming some of their existing customer service representatives from order takers to skilled telesales representatives, and they need the most trusted training partner with the most effective training program available. After a quick search online, Bunzl discovered that Sales Training America could tailor the Telephone Selling Skills Training to give Bunzl’s reps the tools to close sales and create long term customer relationships. After consulting with a STA needs assessment specialist, Sales Training America was able to quickly and fully customize the training workshop specifically for Bunzl.
A Sales Training America Senior Level Instructor who is a Telephone Selling Skills expert will arrive at Bunzl’s location in Dallas, Texas to coach the company’s customer sales and service teams. During the training event, employees will receive coaching and practice in how to use the S.P.O.R.T.S. Model, a powerful step by step system for building customer rapport, understanding their underlying needs, and then creating/recommending options for meeting those needs. As a part of this highly interactive training workshop, attendees will also learn how to identify and work with the Four Behavioral Styles in order to communicate value in a way that each different customer will relate to, remember and act on. The Telephone Selling Skills training also gives attendees tools to get around Gatekeepers such as switchboard operators and administrative assistants.
About Sales Training America
Sales Training America of Houston, Texas, with offices in New York City; Denver; Boston; Dallas; Charlotte, North Carolina; Phoenix; Miami; Detroit; Los Angeles; and Toronto, is one of America’s fastest growing corporate training companies, experiencing a growth rate of over 800% since 2004. Sales Training America serves over 1000 corporate clients, including over 50% of the Fortune 500 group of companies. Sales Training America has helped and continues to help industry leaders such as Dell, Bank of America, ExxonMobil, Praxair and General Electric enhance the skills and performance of their employees by providing customized, targeted, practice-driven training workshops that produce rapid, positive, measurable results (click here for a more complete client list). Sales Training America training products and services are in use on six continents in more than 25 countries. STA’s extensive network of seasoned professional trainers, instructors and instructional designers, are located across the United States, Latin America, and Asia. Sales Training America professional staff ensures that the needs of our clients will be addressed personally, promptly, and professionally. Click here to find out how we can help you succeed today!
About Bunzl Distribution
Bunzl Distribution USA, Inc. supplies a range of products including outsourced food packaging, disposable supplies, and cleaning and safety products to food processors, supermarkets, retailers, convenience stores and other users. Based in St. Louis, Mo., Bunzl Distribution is the largest division of Bunzl, PLC, an international distribution and outsourcing group headquartered in London. Bunzl Distribution owns and operates more than 90 warehouses that serve all 50 states and Puerto Rico, as well as Canada, the Caribbean and parts of Mexico. With 3,500 employees and more than 250,000 different supply items, Bunzl is regarded as a leading supplier in North America. Worldwide sales are in excess of $6 billion.
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