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Sales Training America to Deliver Telephone Selling Skills Workshops for Continucare Corporation

Continucare Corporation, a Florida-based provider of primary care physician services on an outpatient basis through a network of medical facilities and independent physician affiliates (IPAs), has requested Telephone Selling Skills training by Sales Training America. Continucare was seeking a training partner with a proven program for telephone-based sales, experience in the healthcare industry and that could provide training in both English and Spanish. Sales Training America was able to meet all their requirements and have been engaged to deliver two workshops, one in each language.

A Sales Training America Senior-Level Instructor and Telephone Selling Skills Expert will travel to Florida to meet with Continucare associates. Telephone sales representatives participating in this hands-on, practice-driven training workshop will gain knowledge and experience with essential sales skills, such as the use of Open, Closed, Clarifying and Confirming questions to gain a clear understanding of their customers’ needs and goals. Telephone sales training will also cover how to handle various obstacles during the sales process, including the four main types of objections, by drawing out and addressing the customer’s underlying problems and fears.

About Sales Training America

Sales Training America is headquartered in Houston, Texas and has employees and certified partners in more than 20 cities across the US. Internationally, STA’s footprint includes the United Kingdom, Dubai, Singapore, Argentina, Brazil and Russia. As one of America’s fastest-growing corporate training companies, Sales Training America has helped over a million professionals reach maximum performance for over 30 years. Globally recognized companies and government agencies, including ExxonMobil, General Electric and Bank of America depend on Sales Training America to equip their employees with skills to increase market share and produce immediate results. We provide customized targeted practice-driven performance improvement solutions that produce rapid, measurable results. Sales Training America’ solutions have been utilized and delivered worldwide, throughout Europe, South America, North America, the Middle East, and Asia Pacific.

About Continucare Corporation

Continucare Corporation is a group of physicians and healthcare professionals who believe “old-fashioned” customer service and state-of-the-practice medical care go hand-in-hand. Established in 1996, Continucare is committed to improving the lives of others by providing high quality healthcare services.

Continucare provides primary care physician services on an outpatient basis through a network of medical facilities and independent physician affiliates (IPAs) in the State of Florida. They have 18 medical offices equipped with state-of-the-practice technology and staffed with experienced physicians and a comprehensive support staff. In addition, Continucare provides health practice management services to IPAs who practice primary care medicine in South Florida. Continucare assists these physicians with medical utilization and pharmacy management and specialist network development, freeing them to devote more time to patient care.

Continucare’s Promise of Care ensures that patients receive the highest standards of medical treatment, personal service and quality assurance, which has allowed Continucare to capture significant industry attention. More importantly, their ability to effectively care for a diverse patient population has led to the forging of successful partnerships with some of Florida's leading health plans. Providing quality medical treatment and attentive personal care to every patient, they are uniquely prepared to take personal care of your health.

http://www.continucare.com/