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Players Car Rental Chooses Exceptional Customer Service Training From Sales Training America
Players Car Rental, a high-end luxury vehicle rental service based in Miami, Florida, has tapped Sales Training America to design and deliver customized Exceptional Customer Service training to their employees. The company is making major improvements to their facilities, fleet, and image, and wanted a program to upgrade their customer service as part of their development initiative. As a service catering to wealthy clients, often vacationing from foreign countries, they needed a training partner who could customize a workshop to help Players’ staff to deliver flawless, courteous customer service, whether on the phone or face-to-face. After meeting with a STA representative, they were convinced that they had found the program they needed.
An Exceptional Customer Service Training Expert and Senior Level Instructor with Sales Training America will go to Miami to work with Players Car Rental employees. During this highly interactive customer service workshop, participants will gain practical experience in using effective customer service skills. They will be given the opportunity to practice conflict resolution, and will learn the importance of good listening skills and establishing rapport with clients. Attendees will also gain expertise at working with the four primary Behavioral Styles, helping them to identify and align with their customers’ customary way of thinking and communicating, avoiding misunderstandings and potential sources of customer dissatisfaction.
About Sales Training America
Sales Training America of Houston, Texas, with offices in New York City; Denver; Boston; Dallas; Charlotte, North Carolina; Phoenix; Miami; Detroit; Los Angeles; and Toronto, is one of America’s fastest growing corporate training companies, experiencing a growth rate of over 800% since 2004. Sales Training America serves over 1000 corporate clients, including over 50% of the Fortune 500 group of companies. Sales Training America has helped and continues to help industry leaders such as Dell, Bank of America, ExxonMobil, Praxair and General Electric enhance the skills and performance of their employees by providing customized, targeted, practice-driven training workshops that produce rapid, positive, measurable results (click here for a more complete client list). Sales Training America training products and services are in use on six continents in more than 25 countries. STA’s extensive network of seasoned professional trainers, instructors and instructional designers, are located across the United States, Latin America, and Asia. Sales Training America professional staff ensures that the needs of our clients will be addressed personally, promptly, and professionally. Click here to find out how we can help you succeed today!
About Players Car Rental
Players Exotic Car Rental is a Miami service offering exotic and luxury vehicles for daily, weekly, or monthly rental and for sale. Their facilities and services include a business center, lounge, conference room, complimentary pick-up and drop-off, valet service, storage, and nationwide shipping. They also offer rental and shipping services in Europe. Players features all brands of new cars, including the latest high-end models: hot convertibles, luxurious SUV's, fun Mini Coopers, trendy Smartcars, Spiders, Ferraris, BMW’s, and almost any other exotic or luxury car that you can imagine.
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