Human Resource Skills Seminar

As hard as it is to accept at times, business is more about people than it is about products. And, if you are a manager, to a certain degree your most important “customers” are actually your employees. Establishing a relationship of trust, respect, and safety within your work group will go a long way toward keeping employees satisfied and highly motivated.

Our two-day Human Resources Consulting Skills seminar will provide you with valuable tools to help you understand and relate more effectively with your employees. Through small group activities and video taped role-plays, we help you gain confidence in a set of skills to bridge the gap with employees and interact with them as a consultant to help them find solutions to typical HR problems.

Seminar Objectives:

Participants in the Human Resources Consulting Skills training seminar will learn to:

• Understand various personality styles
• Analyze employee needs accurately
• Handle difficult objections and complaints
• Gain valuable insights into employee concerns
• Be proactive rather than reactive
• Demonstrate empathy and respond constructively to the emotions of employees
• Develop practical solutions when addressing needs of unhappy employees
• Work as a team when dealing with customer concerns, and maximize team resources
• Resolve roadblocks by focusing on alternative actions and solutions
• Organize effective oral and written presentations
• Manage project scope and task delegation

On-Site Human Resources Training: can be tailored to the needs of client organization and delivered on-site at time and location of client choice.

For more information and pricing, please complete this form and we will email you a confidential Annotated Outline that will provide you with an hour by hour description of this training seminar.